Here’s the bottom line up front: Use the form below to send me your burning website (or blog) questions, and I will answer them here for free. No strings attached. Read on for details.
I often get website-related questions from friends, acquaintances and even people I’ve just met. I imagine that’s because so many people are in some way responsible for a website or blog.
Talking shop and helping friends out are fun for me, but depending on the question it can take quite a bit of time to give a thoughtful, helpful response – time that I’m not always able to offer. Sometimes the askers are non-profits or other folks who want to try to solve their own problems but need a little help. Sometimes they’re just trying to get their head around a task or project before they seek outside assistance. Also, I find that I answer the same questions a lot.
With all this in mind I began thinking through how I could offer assistance when I have free moments, in a way that would help friends (present and future!) without negatively affecting my business. Here’s what I came up with:
- You can ask any website or visual/online communication question via a special form that I’ve set up (one is included at the bottom of this post).
- You can remain anonymous if you wish, so no one has to worry about seemingly “dumb” questions.
- I’ll publish your question as a post to this site, and respond to it with a comment on the post. If you’ve opted to give me your e-mail address, I’ll notify you. If not, just watch my Facebook, Twitter or LinkedIn pages for updates.
- If you have follow-up questions or need clarification, just reply with your own comment.
It’s free. Seriously. I don’t care who you are!
It doesn’t matter to me whether you’re a prospective client, a newbie trying to figure out why something’s broken or a current client with the proverbial quick question – ask away. If I don’t know the answer off the top of my head and it’s something I feel will help a lot of people out, I’ll take the time to run down the information. Ask an opinion, ask how to do something, ask about a technique I used on one of my projects, etc., etc.
I may decline those questions outside my areas of expertise or that would require extensive time and/or are unlikely to be generally helpful to others. I also won’t give out price quotes via the “Ask a question” section as site requirements vary wildly, require a lot more than a single question and answer, and would be unique to the person asking. If you have a question that begins with “How much…” you can get a general answer in the Fees section of my Services page, and contact me for a specific quote if you feel I can meet your needs. You *can*, however, ask for suggestions about what direction to take given a budget of $____ (fill in the blank) and a goal of ______________ (fill in that blank, too).
What’s in it for me?
I get to show off what a smarty pants I am (or not – you’ll have to find out). Prospective clients can get a sense of what to expect because they undoubtedly have some of the same questions you do. I can save time while still helping people out if I can point them to a question I’ve answered here on the site. And, I can get a better idea of what people want to know, which may inform future blog posts. All that for me, free advice for you – I’d call that a win-win.