Teresa Rosche Ott 
When we work for someone else, a lot is decided for us—including the customers we serve, and the products and services we provide. My former job had a lot of upside, but I often struggled with the kinds of clients and projects we worked on. Too many of them were not companies or ideas I … Read more
Learn how to protect your site from spam, fake user registrations, comment spam, and more with effective solutions and WordPress settings changes.
Chatbots can help even the smallest businesses enhance customer satisfaction, save money, and extend service capabilities — without increasing workload.
Search Console says it can’t find or index some of your pages. Should you freak out? No, but you should act. This post will show you how.
Todd Bingham, the driving instructor behind Confident Driving Academy, needed more than a pretty website. He needed a site that could help shoulder the load of running his small business solo.
Why wouldn’t a seasoned blogger like Jessica DIY her next big thing? Or want that “thing” to not be so big, actually? Because experience taught her better.
If you can organize your thoughts into a main idea with supporting points – think “term paper” – you have what it takes to start crafting the basic architecture for your site.
If your budget won’t allow for a team, a strong generalist with an eye for consistency and detail is the next best thing. That’s where I can help.
Small business owner Ron Banks won the Cisco/Verizon Better Way Challenge, entitling him to a one-on-one consult with business and tech expert Guy Kawasaki. An article covering Kawasaki’s advice to Banks mentions what should be high-level, common-sense tactics: “…small businesses need to have a vibrant online presence, make sure information on other Web sites about … Read more
For a business owner who may or may not have ever put up a single web site, jumping through the hoops necessary to set up the required components of a new or redesigned site can be a real headache. I’ve done it countless times, yet I still often find it unnecessarily complicated. If setting up … Read more
Small businesses and organizations are constantly trying to do more in less time, while competing with bigger businesses that can afford more resources. Being responsive to those who e-mail you is key, but oftentimes dealing with multiple e-mail accounts is confusing or cumbersome, especially if you spend much of your time mobile. This can result … Read more
